DM16L new arrival wont turn on / display spotty

Discussion of hardware issues related to the DM1x/DM41. Please ensure that you specifiy whether the issue is related to a credit card size unit or a "Voyager" unit (DM1xL/DM41L).
wile1411
Posts: 9
Joined: Mon Sep 28, 2020 9:48 am
Location: Canberra, Australia

Re: DM16L new arrival wont turn on / display spotty

Post by wile1411 »

If it helps, here is the screenshot of my attempts to run the commands from the USB prompt using putty.
I tried powering it on/off a few times to highlight the issue with it given different values each time it powers up.

After any command and pressing enter, I only get about 7-8 characters of text and the response stops.
I have to press enter again to get the VOYAGER prompt again.

Michael asked if he could send a replacement screen due to the spotty issue, but does this USB response indicate a larger problem?
Bad solder joint somewhere maybe?
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DM16L SN: 00267(returned)
DM16L SN: 02149
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