Dm16 arrived with issues

Discussion of hardware issues related to the DM1x/DM41. Please ensure that you specifiy whether the issue is related to a credit card size unit or a "Voyager" unit (DM1xL/DM41L).
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Gyrouwe
Posts: 2
Joined: Thu Sep 03, 2020 4:54 pm

Dm16 arrived with issues

Post by Gyrouwe » Fri Sep 04, 2020 11:44 am

Hi, i just recieved the DM16.
Very nice made but:

Two pixel appearing, even when the calculator is off.
The keyboard plate is open on the left side on the in button.
The calculator response only after a couple of ON pushes.
No impacts on the delivery box vIsible
I wrote an email already.

Can anyone help please.
Thanks
Uwe

WillMarchant
Posts: 23
Joined: Sat Sep 16, 2017 8:38 pm

Re: Dm16 arrived with issues

Post by WillMarchant » Fri Sep 04, 2020 12:05 pm

One of my SwissMicros arrived with some always on pixels. I was told to leave it in the car on a sunny day to heat up. That fixed mine.

The keyboard fix was to take some small dowels and clamp the faceplate down. I left it like that for a couple of days and that seems to have fixed the problem.

Sorry, not sure what to suggest about the button.

Good luck!
Best wishes,
Will

Gyrouwe
Posts: 2
Joined: Thu Sep 03, 2020 4:54 pm

Re: Dm16 arrived with issues

Post by Gyrouwe » Fri Sep 04, 2020 12:34 pm

Thanks for the advise.
That might be something to try.
Just want to wait for an answer since i don’t want to ruin the warranty .

Cheers
Uwe

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