DM41L - Function and Alpha Keys

Discussion of hardware issues related to the DM1x/DM41. Please ensure that you specifiy whether the issue is related to a credit card size unit or a "Voyager" unit (DM1xL/DM41L).
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Gnimelf
Posts: 17
Joined: Sun Jul 04, 2021 7:42 am

DM41L - Function and Alpha Keys

Post by Gnimelf »

Hi - Not sure if this is how to request support. Anyway both the yellow "Function" and Blue "Alpha" keys on my new DM41L are loosing their color and marking. Can you replace these keys.

Also the the "Z" on the "Zero" key is coming off as well.

s/n of my unit is 01109

thx Bill
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Walter
Posts: 1996
Joined: Tue May 02, 2017 11:13 am
Location: Close to FRA, Germany

Re: DM41L - Function and Alpha Keys

Post by Walter »

Gnimelf wrote:
Mon Oct 04, 2021 10:19 pm
Also the the "Z" on the "Zero" key is coming off as well.
Are you kidding?
DM42 SN: 00041 β
WP 43S running on this device

HP-35, HP-45, ..., HP-35S; WP 34S & WP 31S for obvious reasons; DM16L
rprosperi
Posts: 1160
Joined: Mon Apr 24, 2017 7:48 pm
Location: New York

Re: DM41L - Function and Alpha Keys

Post by rprosperi »

Walter wrote:
Mon Oct 04, 2021 10:55 pm
Gnimelf wrote:
Mon Oct 04, 2021 10:19 pm
Also the the "Z" on the "Zero" key is coming off as well.
Are you kidding?
On the 41L, the alpha character "Z" (in blue) happens to fall on the [0] key. Initially I thought it was a joke as well...
Last edited by rprosperi on Tue Oct 05, 2021 3:28 am, edited 1 time in total.
--bob p

DM42: β00071 & 00282, DM41X: β00071 & 00656, DM10L: 071/100
Gnimelf
Posts: 17
Joined: Sun Jul 04, 2021 7:42 am

Re: DM41L - Function and Alpha Keys

Post by Gnimelf »

Ha! Good catch, didn’t even think of it that way!
Gnimelf
Posts: 17
Joined: Sun Jul 04, 2021 7:42 am

Re: DM41L - Function and Alpha Keys

Post by Gnimelf »

The alpha key continue to disappear - initially started on the bottom row and now kinda everywhere. Is this unique? Common to all SM Voyager Series? Does it impact their DM42 and DM41X units?
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akaTB
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Location: Milan, Italy

Re: DM41L - Function and Alpha Keys

Post by akaTB »

Gnimelf wrote:
Wed Oct 13, 2021 6:58 pm
The alpha key continue to disappear - initially started on the bottom row and now kinda everywhere. Is this unique? Common to all SM Voyager Series? Does it impact their DM42 and DM41X units?
No, not common.
Wait for SM's answer and ask for replacement.
Greetings,
    Massimo
ajcaton
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