Thank you, SM!

[rprosperi]

I ordered last Friday and got a shipment notice on Monday to California USA. The shipment notice didn't have carrier information or tracking number. How does SM usually ship to the US? I emailed support to ask but I haven't gotten a reply.

They ship via Swiss Post, and there is no tracking number. In the past it has taken about two weeks to arrive in the USA, but with all the COVID-19 slowdowns, it will probably take longer this time around.

Though indeed slower in the early Pandemic period, I recently received a shipment from SwissMicros, sent in the normal way, in 11 days (to NY), so it's back to normal in general, but of course individual cases can and will vary.

[EM41]

Ordered 26 sept and today my new 41X arrived.
I have the latest DM42 and the beta 41 to compare and this is the best keyboard of all.
It feels almost like a HP41 keyboard.
The alpha key is a lighter blue than I expected but the keyboard text matches the colour which is lighter than on the beta.
Backside also looks nice, very satisfied till now.

[Walter]

I ordered last Friday and got a shipment notice on Monday to California USA. The shipment notice didn't have carrier information or tracking number. How does SM usually ship to the US? I emailed support to ask but I haven't gotten a reply.

Tracking numbers are not so common in Central Europe. Postal service is reliable, no need to watch your parcel traveling.

[amafan]

I’m not so concerned about reliability as I am knowing when it’s arriving so I can arrange to be home, especially If they require a signature when it’s delivered.

[Walter]

I’m not so concerned about reliability as I am knowing when it’s arriving so I can arrange to be home, especially If they require a signature when it’s delivered.

This is a matter of neighbourhood here or you allow the deliverer to put it at a special place on your ground. But desiderata vary ...

[ecsfang]

Received mine today (#00456)!
Looks and feels amazing - that will keep me occupied for a while!

Cheers!

[harry.mj]

Hi SM,

Got my s/n 00827 today... was shipped 28.Sep, very short waiting time for a Danish resident

Brgds. Harry
Denmark

[HPMike]

I’m not so concerned about reliability as I am knowing when it’s arriving so I can arrange to be home, especially If they require a signature when it’s delivered.

Signature will not be required. It will be delivered by USPS, and the package is small enough to fit in your mailbox or through a mail slot in a door.

[bernouilli]

Received mine today, serial #0551, I put the order monday morning. The keyboard is really great, even a bit better than the dm15L’s.

[pcscote]

My DM41X has been delivered today. (SN: 00074)

Code: Select all

Ordered.: 2020-09-25
Shipped.: 2020-09-28
Received: 2020-10-05 -> 8 days from Switzerland to Canada, very good

First visual impression: great keyboard feeling and yellow/blue button painting solved.

Finally a keyboard that works, it took SM several years to solve this issue, but they nailed it.
The system keyboard test must be revised though, you have to be a seer to find the right key sequence to press.
I hope they will eventually sell a DM42 & DM41X beta replacement keyboards.

I am a little lost on some of the options, but that is to be expected.

I was very skeptical, but SM prove me wrong and I am very happy about it.
Great machine overall, final product was worth the effort, congratulation.

Thanks to: Michael Steinmann, David Jedelsky, Godwin Stewart, Robert Prosperi, Ángel Martin and all the beta testers.

Sylvain