DM42 Fasteners
-
- Posts: 5
- Joined: Thu Jan 21, 2021 11:36 pm
DM42 Fasteners
My DM42 shipped without fasteners to secure the backplate. Can someone tell me the faster type and size?
-
- Posts: 795
- Joined: Wed May 03, 2017 7:46 pm
- Location: Malone, NY USA
Re: DM42 Fasteners
You mean the two screws? That's odd! Contact SwissMicros. I'm sure they would make it right.carnitashredder wrote: ↑Fri Jan 22, 2021 11:01 pmMy DM42 shipped without fasteners to secure the backplate. Can someone tell me the faster type and size?
Tom L
Some people call me inept but I'm as ept as anybody!
DM10L SN: 059/100
DM41X SN: 00023 (Beta)
DM41X SN: 00506 (Shipping)
DM42 SN: 00025 (Beta)
DM42 SN: 00221 (Shipping)
WP43 SN: 00025 (Prototype)
Some people call me inept but I'm as ept as anybody!
DM10L SN: 059/100
DM41X SN: 00023 (Beta)
DM41X SN: 00506 (Shipping)
DM42 SN: 00025 (Beta)
DM42 SN: 00221 (Shipping)
WP43 SN: 00025 (Prototype)
-
- Posts: 5
- Joined: Thu Jan 21, 2021 11:36 pm
Re: DM42 Fasteners
I sent an email and SM is sending replacement screws.
It would be easier if I was simply provided the screw size as requested and I could get the screws at a local hardware store.
However, I appreciate the customer service and look forward to using my DM42 without being extra careful.
It would be easier if I was simply provided the screw size as requested and I could get the screws at a local hardware store.
However, I appreciate the customer service and look forward to using my DM42 without being extra careful.
-
- Posts: 795
- Joined: Wed May 03, 2017 7:46 pm
- Location: Malone, NY USA
Re: DM42 Fasteners
Maybe once you get them, you could tell us what size they are just in case we lose one!carnitashredder wrote: ↑Thu Jan 28, 2021 4:59 amI sent an email and SM is sending replacement screws.
It would be easier if I was simply provided the screw size as requested and I could get the screws at a local hardware store.
However, I appreciate the customer service and look forward to using my DM42 without being extra careful.
Tom L
Some people call me inept but I'm as ept as anybody!
DM10L SN: 059/100
DM41X SN: 00023 (Beta)
DM41X SN: 00506 (Shipping)
DM42 SN: 00025 (Beta)
DM42 SN: 00221 (Shipping)
WP43 SN: 00025 (Prototype)
Some people call me inept but I'm as ept as anybody!
DM10L SN: 059/100
DM41X SN: 00023 (Beta)
DM41X SN: 00506 (Shipping)
DM42 SN: 00025 (Beta)
DM42 SN: 00221 (Shipping)
WP43 SN: 00025 (Prototype)
Re: DM42 Fasteners
I suspect they're not very much different from the ones you have not lost yettoml_12953 wrote: ↑Thu Jan 28, 2021 6:37 pmMaybe once you get them, you could tell us what size they are just in case we lose one!
Last edited by H2X on Thu Jan 28, 2021 8:42 pm, edited 1 time in total.
What is the metric tensor in imperial units?
Re: DM42 Fasteners
To what email you have send them your email I tried to contact them by email but I got no answer
carnitashredder wrote: ↑Thu Jan 28, 2021 4:59 amI sent an email and SM is sending replacement screws.
It would be easier if I was simply provided the screw size as requested and I could get the screws at a local hardware store.
However, I appreciate the customer service and look forward to using my DM42 without being extra careful.
-
- Posts: 795
- Joined: Wed May 03, 2017 7:46 pm
- Location: Malone, NY USA
Re: DM42 Fasteners
If I take one out to measure it, it will drop from my hand and go straight down a heating grate!H2X wrote: ↑Thu Jan 28, 2021 6:45 pmI suspect they're not very much different from the ones you have not lost yettoml_12953 wrote: ↑Thu Jan 28, 2021 6:37 pmMaybe once you get them, you could tell us what size they are just in case we lose one!
Besides, my measurement skills suck! With lumber, I measure twice, cut once, yell a bunch of curse words, buy a new piece of lumber and repeat.
Tom L
Some people call me inept but I'm as ept as anybody!
DM10L SN: 059/100
DM41X SN: 00023 (Beta)
DM41X SN: 00506 (Shipping)
DM42 SN: 00025 (Beta)
DM42 SN: 00221 (Shipping)
WP43 SN: 00025 (Prototype)
Some people call me inept but I'm as ept as anybody!
DM10L SN: 059/100
DM41X SN: 00023 (Beta)
DM41X SN: 00506 (Shipping)
DM42 SN: 00025 (Beta)
DM42 SN: 00221 (Shipping)
WP43 SN: 00025 (Prototype)
-
- Posts: 5
- Joined: Thu Jan 21, 2021 11:36 pm
Re: DM42 Fasteners
They have two support emails depending on your needs. I have copied them below from the SM website:fs5qc wrote: ↑Thu Jan 28, 2021 8:16 pmTo what email you have send them your email I tried to contact them by email but I got no answer
carnitashredder wrote: ↑Thu Jan 28, 2021 4:59 amI sent an email and SM is sending replacement screws.
It would be easier if I was simply provided the screw size as requested and I could get the screws at a local hardware store.
However, I appreciate the customer service and look forward to using my DM42 without being extra careful.
support@swissmicros.com
orders@swissmicros.com
I live in the US so I had to be mindful of the time difference.
Re: DM42 Fasteners
A quick measurement, to within +/- 50 % (that means don't blame me if it doesn't fit):toml_12953 wrote: ↑Thu Jan 28, 2021 6:37 pmMaybe once you get them, you could tell us what size they are just in case we lose one!carnitashredder wrote: ↑Thu Jan 28, 2021 4:59 amI sent an email and SM is sending replacement screws.
It would be easier if I was simply provided the screw size as requested and I could get the screws at a local hardware store.
However, I appreciate the customer service and look forward to using my DM42 without being extra careful.
.
Jaco Mostert
Elec Eng, South Africa
https://47calc.com C47 (s/n 03818 & 06199), WP43 (0015). In box: HP42S, HP32Sii, WP34S&C, HP28C, HP35s, EL-506P, EL-W506, PB700; ex: FX702P, 11C, HP67 & HP85; iOS: 42s Byron, Free42+, WP31S/34S, HCalc.
Elec Eng, South Africa
https://47calc.com C47 (s/n 03818 & 06199), WP43 (0015). In box: HP42S, HP32Sii, WP34S&C, HP28C, HP35s, EL-506P, EL-W506, PB700; ex: FX702P, 11C, HP67 & HP85; iOS: 42s Byron, Free42+, WP31S/34S, HCalc.
-
- Posts: 5
- Joined: Thu Jan 21, 2021 11:36 pm
Re: DM42 Fasteners
Awesome! Thanks for posting. I'll go with M2.5 x 0.45 thread and 6 mm in length.