Bug: Reset in protected area

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Guenter
Posts: 168
Joined: Wed May 24, 2017 6:26 pm
Location: Germany

Bug: Reset in protected area

Post by Guenter »

When mandel is run, DM42 hooked to USB, no issues. But doing that on battery with the parameters -2,1,-1,1 and niter=100 will result in the message "Reset in protected area" RegID d3770103 Fw 3.1

Seems to be some kind of power problem.

Günter
Günter
DM42 SN:00004 and SN:00184 -- DM41X SN:00013 and SN:00955
wawachief
Posts: 30
Joined: Tue Dec 12, 2017 7:39 pm
Location: France, Normandie

Re: Bug: Reset in protected area

Post by wawachief »

which resolution are you using ? 200 or 400 ?
i've tried the 200 version on battery with no issue, but my battery is new, I just received my dm42.
DM42 SN:00218
HP-11c - HP-19b - HP25 - HP 45 - HP42s - HP48gx
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Guenter
Posts: 168
Joined: Wed May 24, 2017 6:26 pm
Location: Germany

Re: Bug: Reset in protected area

Post by Guenter »

wawachief wrote:
Thu Dec 28, 2017 11:03 pm
which resolution are you using ? 200 or 400 ?
i've tried the 200 version on battery with no issue, but my battery is new, I just received my dm42.
400 - The battery is rather new also (2.85V). I don't think the program is causing the reset. Guess it's the DM42 system.

Günter
Günter
DM42 SN:00004 and SN:00184 -- DM41X SN:00013 and SN:00955
wawachief
Posts: 30
Joined: Tue Dec 12, 2017 7:39 pm
Location: France, Normandie

Re: Bug: Reset in protected area

Post by wawachief »

I'm trying to reproduce the crash with 400 on battery. I have completed half of the drawing. So far so good. when did the problem occurred ? the begining or the end ?

do you have the problem on both your devices (beta and prod)?

A program, whatever mistakes it could contains, shouldn't be able to crash the system so there is probably something going on here.

Edit : I've completed the whole drawing with the same parameters and a resolution of 400, and no crash at all. Just after the program has completed his job, the battery voltage was 2.779 V.
DM42 SN:00218
HP-11c - HP-19b - HP25 - HP 45 - HP42s - HP48gx
Vitasam

Re: Bug: Reset in protected area

Post by Vitasam »

I've been trying to reproduce the same with FW 3.1 powered from battery - no problem with Beta HW.
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Guenter
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Location: Germany

Re: Bug: Reset in protected area

Post by Guenter »

Ok, I'll wait for Michael and Dave to return from their deserved rest.
Günter
Günter
DM42 SN:00004 and SN:00184 -- DM41X SN:00013 and SN:00955
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Guenter
Posts: 168
Joined: Wed May 24, 2017 6:26 pm
Location: Germany

Re: Bug: Reset in protected area

Post by Guenter »

Guenter wrote:
Thu Dec 28, 2017 7:43 pm
When mandel is run, DM42 hooked to USB, no issues. But doing that on battery with the parameters -2,1,-1,1 and niter=100 will result in the message "Reset in protected area" RegID d3770103 Fw 3.1

Seems to be some kind of power problem.

Günter
News! My third run, after the first two led to the "Reset in protected Area", went ok. Program start at 2.85V - just prior to the drawing 2.88V, now drawing finished 2.83 - kopfkratz.
Günter
Günter
DM42 SN:00004 and SN:00184 -- DM41X SN:00013 and SN:00955
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Guenter
Posts: 168
Joined: Wed May 24, 2017 6:26 pm
Location: Germany

Re: Bug: Reset in protected area

Post by Guenter »

4th run without problems. Looks as if the DM42 needs a burn in at first ;) . Let's see how the 5th run will do.
Günter
Günter
DM42 SN:00004 and SN:00184 -- DM41X SN:00013 and SN:00955
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